Students you've decided to actively support, and how each one is going.
A case lands here when you press Open case on a flagged student, or when a teacher logs a check-in. It stays open until you record what happened: a meeting held, a plan agreed, so nothing quietly falls off the radar.
How often our actions work
Reminders → paid in 7d
50%
worked: 1 of 2
Re-enrolment outreach → confirmed
100%
worked: 1 of 1
Teacher 1-on-1s → retained
100%
worked: 1 of 1
Programme reviews → decided
100%
worked: 1 of 1
HOD reviews → improved
100%
worked: 1 of 1
Ghost-parent outreach → re-engaged
100%
worked: 1 of 1
Discount audits → resolved
100%
worked: 1 of 1
Pricing reviews → margin restored
100%
worked: 1 of 1
5
Still open
1
Resolved
6
Total this term
Check in with Aiman Rashid (9C): engagement index dropped into the At Risk band.
Aiman Rashid · 9C
Outcome: Check-in held and engagement improving
Mrs. Devi has not logged in or opened a message this term, and her son Aiman is at risk.
Mrs. Devi · Aiman's mother
Outcome: Parent responds and engagement improves
Aiman's marks have dropped more than 10% across three subjects this term.
Aiman Rashid · 9C
Outcome: Check-in held, parent notified, follow-up date set
A cluster of parents never log in or open messages: they miss report cards, fees and notices.
School-wide
Outcome: Messages delivered and read-confirmed
Aiman Rashid (9C) is at retention risk: disengaging, fees overdue, parent unreachable.
Aiman Rashid · 9C
Outcome: Family meeting held + plan agreed AND fees settled or financed