Fees you should have collected but didn't, after accounting for the discounts you chose to give.
Of everything billed this term, this share never came in and wasn’t a sanctioned discount. The usual culprits are below: overdue invoices, over-generous discounts, uncollected extras and bad debt. Aim to keep it under 10%.
13.2%
above the 10% target
RM 3,226.00
approved, not lost
RM 9,502.00
bad debt
Unexplained leakage is RM 114,374.00 (13.2% of billed). Open an audit to track it to resolution.
Leakage actions to close· 2 open
Ancillary fees (trips) are under 85% collected.
trips below 85%
Chase ancillary arrears separately.
Outcome: Ancillary collection back above 85%
Revenue leakage is above the 3% tolerance: billed but neither collected nor a sanctioned discount.
School-wide
Audit discount approvals vs policy and resolve exceptions.
Outcome: Policy exceptions resolved and the gap explained
Discount concentration
Discount approval queue
Bilal Kumar
waiver · RM 400.00
Ancillary collection rate
Reconciliation